Technical capabilities

Technical depth for complex IT work.

Wise IT takes on defined consulting, project and operational engagements for systems that are difficult to plan, move or stabilize. That may mean choosing where a workload should run, redesigning a carrier network, rebuilding a voice platform or giving an IT department clearer ownership and operating practices.

  • Architecture through operations
  • Hands-on technical depth
  • Clear ownership

Cloud and infrastructure

Decide where systems should run and how they should be supported.

Workloads can run in public cloud, company facilities, colocation or across several environments. Placement should follow the business requirement, technical dependencies, recovery needs, cost and the team responsible for operating it.

CL

Cloud adoption and migration

Plan new cloud services and move existing workloads with attention to identity, data, connectivity, security, recovery, cost and daily support.

Cloud migration and workload placement
CR

Cloud repatriation and hybrid design

Review workloads that have become too costly, constrained or difficult to operate in the cloud. Compare owned, colocated and hybrid options, then plan the move around each workload.

Explore cloud repatriation
DC

Data center design

Plan compute, networking, storage, rack layout, redundancy, connectivity, monitoring and recovery. Coordinate facility work with the providers responsible for power, cooling and cabling.

Data center and platform capabilities
VM

Virtualization

Choose, improve or migrate platforms while accounting for workloads, licensing, availability, backup and administration. Experience includes Hyper-V, Nutanix, VMware, XCP-ng, KVM, Proxmox and Citrix.

Virtualization and storage
ST

Storage solutions

Plan primary, backup and archive storage around capacity, performance, resilience, retention and recovery. Work may include replacement, consolidation, data migration or a hybrid design.

Connect storage to recovery planning
OS

Windows and Linux

Design, administer, troubleshoot and migrate Windows and Linux server environments. Work can cover platform standards, patching, security, monitoring, backup, automation and documentation.

See technology project services

Networks and communications

Work from the user edge through the carrier network.

Applications, calls, video and recovery all depend on the network beneath them. Wise IT can follow a problem across devices, sites, data centers, carriers and hosted services.

EN

Enterprise networking

Design and administer office, data center and multi-site networks, including switching, routing, Wi-Fi, firewalls, segmentation, secure remote access, QoS, monitoring and documentation.

Enterprise network consulting
CN

Carrier network design

Design, expand and troubleshoot service provider networks. João’s background includes BGP, OSPF, MPLS, VPLS, VRF, QoS, IPv6, DWDM, GPON, CMTS/DOCSIS, licensed and unlicensed backhaul, aggregation networks and upstream carriers.

Network and infrastructure capabilities
VC

Enterprise, contact center and carrier voice

Design and improve call flows, IVRs, queues, routing, SIP trunks, number porting, voice security, fraud controls and continuity. João’s voice background includes SIP, RTP, TDM, PRI, ENUM, CUCM, CUBE, Asterisk, FreePBX, Avaya and 3CX.

Voice and communications consulting
AV

Business audio and video

Plan meeting rooms, collaboration spaces and business audio/video systems with the network, identity, acoustics, controls and support model in mind. We coordinate specialty installation when the project requires it.

Discuss an audio/video project
SC

Security across connected systems

Bring administrative access, segmentation, logging, exposure and response planning into infrastructure and communications work early enough to influence the design.

Cybersecurity consulting
BC

Continuity and recovery

Account for the identity, connectivity, storage, voice and operating knowledge needed to restore useful service after an outage.

Continuity and recovery planning

AI, operations and leadership

Improve the way technology decisions and daily work are managed.

Some problems need hands-on engineering. Others need clearer priorities, responsibilities and operating practices. Wise IT can work with business leaders and internal technical teams on both.

AI

AI strategy and implementation

Choose a useful business problem, prepare the data, set security and privacy limits, evaluate tools and run a controlled implementation. Leadership work includes policy, ownership, human review and staff preparation.

AI strategy and implementation
TR

IT department turnaround

Assess the backlog, service ownership, staffing, vendor relationships, escalation paths, documentation and reporting. Put urgent service problems in order while building a steadier way to operate.

IT turnaround and leadership
GV

IT governance

Define who decides, who approves, who maintains each system and how exceptions are handled. Governance can cover access, change, incidents, architecture, vendors, recovery, risk and technology lifecycle.

Governance and operating practices
TL

Technology leadership and vCIO

Work through priorities, budgets, roadmaps, hiring plans, vendors, risk and executive reporting. Responsibilities and decision authority are agreed at the start of the engagement.

IT consulting and vCIO

Ways to work together

Use the part of the lifecycle the work requires.

The engagement can end with a decision, continue through delivery or move into an agreed scope of ongoing administration.

01

Assess and advise

Review the environment, establish the facts and put the findings and decisions in order.

02

Design and implement

Create the architecture and migration plan, coordinate approved work, test the result and hand it over.

03

Manage and improve

Administer a defined set of systems, maintain the operating knowledge and plan useful improvements.

Experience behind the capabilities

Technical range built through engineering, operations and leadership.

João’s earlier roles covered ISP/MSP operations, carrier networking, security for enterprise voice systems, cloud and hybrid systems, data centers, service operations and technical leadership. The founder experience page identifies each role and keeps previous-company outcomes separate from Wise IT engagements.

Review João’s founder experience

Start with the environment you have today.

Tell us what you are trying to move, fix, build or change, what has already been tried and what the business cannot afford to interrupt.

Talk through your environment