Business impact and priorities
Identify critical services, acceptable interruption, important data and the order in which teams need capabilities restored.
Business continuity and disaster recovery
Know what has to come back first, and prove that it can.
Wise IT helps businesses set recovery priorities, improve backup design and test the path back to useful service. The result is a plan built around the work your organization needs to resume, not a report that sits on a shelf.
- Business priorities
- Tested restores
- Usable runbooks
What the work covers
Connect technical recovery to the way the business operates.
The scope can cover one critical system or a broader continuity program. We identify what must be recovered, what it depends on and who will make decisions during an interruption.
Backup design
Review coverage, retention, access, isolation, monitoring and the systems that are commonly missed, including cloud data and configurations.
Recovery design
Plan where systems will run, how identity and networking will work and what people need to reconnect safely.
Restore testing
Run realistic tests, verify application and data integrity, record actual recovery time and turn failures into assigned improvements.
Runbooks and responsibilities
Write clear steps, contacts, decision points and escalation paths that the people named in the plan can follow.
Exercises and maintenance
Practice technical and leadership responses, then revisit the plan as systems, vendors and business priorities change.
Questions the plan should answer
Make the hard decisions before the outage.
Recovery is easier when priorities, authority and fallback options are understood before people are working under pressure.
- Which business services need to resume first?
- How much data loss can each service tolerate?
- How quickly does each capability need to be useful?
- Which accounts, networks, vendors and facilities does recovery depend on?
- Who can declare an incident and approve major recovery decisions?
- When was each important restore path last tested from start to finish?
A repeatable program
Plan, test, learn and keep the evidence.
Continuity improves through regular practice. We can help with an initial project and, where it fits, a clearly scoped testing and maintenance schedule.
Assess
Map business priorities, technical dependencies, current safeguards and gaps.
Improve
Build or adjust the approved backup, recovery and communication procedures.
Exercise
Test a realistic scenario, capture results and assign the next round of work.
Security and continuity
A recovery plan should assume ordinary tools may be unavailable.
During a serious security event, normal administrator accounts, communication channels or production networks may be unsafe to use. We plan alternate access and coordination alongside the technical restore path.
For broader preparation guidance, see the CISA StopRansomware Guide and connect recovery work to your security program.
Start with one important service.
Tell us what the business cannot operate without, how it is protected today and when it was last restored in a realistic test.
Talk about recovery planningCommon questions
Business continuity and disaster recovery FAQs
These answers cover the questions that usually need to be settled before the scope is agreed.
Do successful backup jobs prove that the business can recover?
A successful job proves that the backup system completed a task. Recovery evidence also checks access, dependencies, application function, data integrity, elapsed time and whether another qualified person can follow the procedure.
Does a recovery test have to interrupt production?
Many exercises can restore data or systems into an isolated environment. The test plan sets boundaries, prevents restored services from affecting production and identifies which assumptions can only be verified during a controlled change.
Is this an emergency incident-response service?
This page describes planning, recovery design and testing. An active security incident may require a specialized incident-response provider, legal counsel, an insurer and law enforcement contacts. Wise IT will state its role before taking part.
Can recovery testing become recurring work?
Yes, when the systems and responsibilities are a good fit. The agreement should name the services to test, schedule, participants, evidence, maintenance work and the owner of each failed or incomplete step.